EP009: Reputation Management

What do you do when you get a bad review online? Believe it or not, bad reviews can be devastating to a business. After all, what is your reaction when you see a place with a 3 star Yelp review vs a 5 star?

In this episode I’ll be talking about how to fix this for clients and which reviews sites carry the most weight. As well as a couple that don’t matter much at all. You might be surprised to learn one of the biggest site’s in the world’s review system carry practically no weight at all.